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QUESTIONS FRÉQUEMMENT POSÉES
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How to choose the size of my dress?All gowns come in AU Sizes 8,10,12,14,16,18. If you are not sure about your size, please send us your measurements and we will help you find the right size. Please take your measurements before ordering. To make sure this gown will be the right fit, please take the BUST - WAIST - HIPS measurements and the length from the collarbone down to the floor. It’s very important that you wear shoes with a similar heel height to those you will be wearing for your big day! ​ Most dresses come in a standard hollow-to-hem measurement, based on the size of the dress, which varies from designer to designer. Find our sizing chart (in inches): ​ 8 10 12 14 16 ​ BUST 35.5" 36.5" 38" 39.5" 41" ​ WAIST 26.5" 27.5" 29" 30.5" 32" ​ HIPS 36.5" 37.5" 39" 40.5" 42" ​ ​ Find our sizing chart (in cm): ​ 8 10 12 14 16 ​ BUST 90.2 92.7 96.5 100.3 104.1 ​ WAIST 67.3 69.8 73.6 77.5 81.3 ​ HIPS 92.7 95.2 99 102.9 106.7 ​
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What to do before placing my order?When you place your order the checkout will ask you for your wedding date and delivery/contact details. In the "Add a note" section of your order you are REQUIRED to provide us with your measurements (see section "How to take your measurements"), collarbone to floor height including shoe height.
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How to take your measurements?1- Get a flexible measuring tape. ​ 2-BUST: ​Wrap tape measure under the armpits, around the fullest part of the bust. ​ ​3-WAIST: While standing up straight, bend at the waist to one side. The crease that forms is where your natural waist is located; measure there. ​ 4- HIPS: Standing with your feet together, measure around the fullest part of the hips. ​ 5- LENGH: Your hollow-to-hem measurement is determined by measuring from the center of your collarbone (hollow) to the bottom (hem) of your dress. ​ It’s very important that you wear shoes with a similar heel height to those you will be wearing for your big day! Most dresses come in a standard hollow-to-hem measurement, based on the size of the dress, which varies from designer to designer. ​
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How long does it take for my dress to be made?As all our products are hand made-to-order with love and care, tailoring time is usually 2-4 weeks for veils and 6-12 weeks for dresses. If you need your order early, please send us an email and we can try to arrange an early delivery. ​ Contact us at info@magaliedacostanoble.com ​ Xx
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Where is my dress made?Each dress and veil are created by hand in our atelier, using luxurious French and Italians fabrics. ​
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What if my dress is too long?Our gowns come in standard Australian sizes and we do not provide alterations. If you need any adjustments, we recommend getting in touch with one bridal dress alterations specialist.
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How do I know my dress is ready?You will receive a confirmation email when your order is ready. Please allows 1-3 days for your gown to be shipped. When it is shipped, you will receive another confirmation email with a tracking number. ​The delivery time depends on the area in which you are located. Some countries may charge duties or other taxes. Unfortunately, we don’t have any control and it will be your responsibility to pay for it. ​
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What if I change my mind?As all our gowns, veils and accessories and are made-to-order there are non-exchangeable/non-refundable. You can email us if you have any questions or would like more details at info@magaliedacostanoble.com and we will be happy to help you! Xx ​
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